Question 1

What is Arrival.info?

Accepted Answer

Arrival.info is a real-time airport pickup coordination tool that helps drivers and passengers sync perfectly at the curb. It tracks flights, traffic, and terminal walk times to tell drivers exactly when to leave.

Question 2

How does airport pickup timing work?

Accepted Answer

Arrival.info monitors live flight status, calculates post-landing delays (deplaning, baggage, customs), factors in real-time traffic, and tells the driver the optimal time to depart so they arrive at the curb when the passenger walks out.

Question 3

Is Arrival.info free to use?

Accepted Answer

New accounts receive 3 free pickup credits. No credit card is required to sign up. Additional credits can be purchased as needed.

Question 4

Which airports does Arrival.info support?

Accepted Answer

Arrival.info supports over 120 airports worldwide, including major hubs like JFK, LAX, SFO, ORD, ATL, LHR, and many more.

Question 5

Do I need to download an app?

Accepted Answer

No. Arrival.info works entirely in your browser on any device — phone, tablet, or desktop. No app download required.