Arrival.info
When should I leave to pick someone up at MSY?
MSY’s passenger path moves from the concourse exit on Level 2 to baggage claim on Level 1 before an exterior handoff is possible. Coordinate from that progression: a landed status begins the process, but the driver should not approach the arrivals curb until the traveler reports that the public-terminal steps are complete.
MSY route identity
This page is for Louis Armstrong New Orleans International (MSY). Airport identity and coverage come from the published Arrival airport catalog.
What the reviewed guidance says
- MSY identifies Level 2 concourse exits as indoor meeting points.
- Baggage claim and another indoor meeting point are on Level 1.
- Parking, stopping, and waiting are prohibited at the curb.
Mistakes to avoid
- Treating the landed timestamp as the curb-ready time.
- Stopping outside while the traveler remains on Level 2.
- Guessing whether checked baggage is involved.
MSY pickup questions
What happens between landing and MSY curb pickup?
The traveler exits the concourse on Level 2, reaches Level 1 baggage claim when needed, and then moves outside.
When should the MSY driver approach?
Approach only after the passenger confirms the baggage step is complete and provides an exterior location.
Can I meet the passenger indoors?
Yes. Park legally, then use a Level 2 concourse exit or Level 1 baggage claim as the meeting area.
Related MSY pickup guidance
MSY pickup zones
Connect the pickup_timing draft to the related pickup_zones guide.
MSY waiting areas
Connect the pickup_timing draft to the related waiting_areas guide.
Check a flight and plan the pickup
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Agent and direct-client curb estimate
How Arrival.info exposes a safe flight-to-curb estimate
Review the deterministic, read-only contract, freshness rules, explicit uncertainty, and no-mutation boundary.