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Arrival.info

When should I leave to pick someone up at ORD?

For an O’Hare pickup, wait off-curb until the passenger reaches the terminal’s lower-level arrivals frontage. ORD directs early drivers to the Cell Phone Lot at 560 North Bessie Coleman Drive and prohibits waiting on terminal curbs.

ORD route identity

This page is for O'Hare International Airport (ORD). Airport identity and coverage come from the published Arrival airport catalog.

What the reviewed guidance says

  • O’Hare places passenger pickup on the lower-level outermost curb.
  • The airport prohibits curbside waiting and provides a free Cell Phone Lot.
  • The passenger’s terminal and nearest vestibule are needed before the driver leaves staging.

Mistakes to avoid

  • Driving to the outer curb immediately when the flight changes to landed.
  • Waiting in an arrivals lane while the passenger searches for baggage.
  • Leaving staging without the terminal and nearest door or vestibule.

ORD pickup questions

When should I leave the ORD Cell Phone Lot?

Leave after the passenger reaches the lower level and sends the terminal and nearest vestibule or door. The outermost curb is for the actual handoff, not the post-landing wait.

Does ORD allow a driver to wait at arrivals?

No. O’Hare prohibits waiting on terminal curbs. Stay in the Cell Phone Lot until the traveler is ready for immediate pickup.

What can delay curb readiness after an ORD landing?

The passenger still has to reach the terminal, deplane, collect any checked bag, and walk to the lower-level frontage. Use their ready message to close that gap.

Related ORD pickup guidance

  • ORD pickup zones

    Connect the pickup_timing draft to the related pickup_zones guide.

  • ORD waiting areas

    Connect the pickup_timing draft to the related waiting_areas guide.

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Agent and direct-client curb estimate

Arrival.info provides pickup-planning estimates. Verify critical details with official sources and on-site instructions.