Arrival.info
When should I leave to pick someone up at PHX?
At PHX, the flight display can say Arrived when the aircraft has reached the gate, not when the traveler is at the curb. Allow time to exit the plane and retrieve baggage, then leave a Cell Phone Waiting Lot only after the passenger and bags are outside.
PHX route identity
This page is for Phoenix Sky Harbor International Airport (PHX). Airport identity and coverage come from the published Arrival airport catalog.
What the reviewed guidance says
- PHX defines Arrived on its waiting-lot flight displays as the aircraft reaching the gate.
- The airport advises allowing extra time for passengers to exit the aircraft and retrieve luggage.
- Drivers who reach the terminal before the passenger and bags are present will be asked to move along.
Mistakes to avoid
- Treating gate arrival as the moment the passenger reaches the curb.
- Driving in before checked baggage has been collected.
- Holding at the terminal while the traveler is still inside.
PHX pickup questions
What does Arrived mean on a PHX Cell Phone Lot display?
It means the aircraft has reached its gate. The passenger still needs to deplane, walk through the terminal, and collect any checked baggage.
When should I leave a PHX waiting lot?
Leave when the passenger confirms they and all baggage are at the terminal curb and sends the nearest door or visible pickup marker.
Can I wait at the PHX arrivals curb?
No. If the passenger and baggage are not present, airport staff will ask the driver to move. Continue waiting in a Cell Phone Lot instead.
Related PHX pickup guidance
PHX pickup zones
Connect the pickup_timing draft to the related pickup_zones guide.
PHX waiting areas
Connect the pickup_timing draft to the related waiting_areas guide.
Check a flight and plan the pickup
Enable JavaScript to search current flight information and create a pickup plan.
Agent and direct-client curb estimate
How Arrival.info exposes a safe flight-to-curb estimate
Review the deterministic, read-only contract, freshness rules, explicit uncertainty, and no-mutation boundary.